Last updated: September 27, 2024

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1. Introduction

Coldwater Communications ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://coldwater-communications.ca/ or use our services.

We encourage you to read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

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2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

Personally identifiable information, such as your name, email address, telephone number, and company name, that you voluntarily give to us when you choose to participate in various activities related to our website or services.

2.2 Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services.

2.4 Data From Social Networks

User information from social networking sites, such as instagram or LinkedIn, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

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3. Use of Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

• To facilitate account creation and logon process
• To send you marketing and promotional communications
• To send administrative information to you
• To respond to inquiries and offer support
• To request feedback and contact you about your use of our services
• To enforce our terms, conditions, and policies
• To protect our services
• For other business purposes

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4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

4.4 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

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5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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6. Your Rights Regarding Your Data

You have certain rights regarding your personal data:

• The right to access personal data we hold about you
• The right to request that we correct any personal data if it is found to be inaccurate or out of date
• The right to request your personal data is erased where it is no longer necessary to retain such data
• The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing the data
• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
• The right to object to the processing of personal data, where applicable

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7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Coldwater Communications

info@coldwater-communications.ca

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